Effective Date: June 1, 2026
These Terms and Conditions (“Terms”) govern your use of the Prime Barbershop Inc website at https://www.primebarbershop.com (the “Site”) and your use of any services or products offered by Prime Barbershop Inc (“Prime Barbershop,” “Prime,” “we,” “us,” or “our”), including in-shop grooming services, online appointment booking, and product purchases. By accessing our Site, booking an appointment, or purchasing a product, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our Site or services.
1. About Prime Barbershop
Prime Barbershop is a men’s barbershop located in Chelsea, Manhattan, New York City. We provide professional haircut and grooming services in-shop, appointment booking via our website and by phone, and a curated selection of professional men’s grooming products available for purchase online. Our website is managed by an IT consulting partner responsible for our digital infrastructure and technology strategy.
2. Use of This Website
2.1 Permitted Use
You may use this Site for lawful purposes only. Specifically, you agree not to:
- Use the Site in any way that violates applicable federal, state, or local laws or regulations.
- Attempt to gain unauthorized access to any part of the Site or its underlying systems.
- Use automated tools, scrapers, or bots to collect data from the Site without our express written permission.
- Transmit any harmful, offensive, or disruptive content through any contact or booking form on the Site.
- Reproduce, republish, or redistribute content from this Site — including text, images, and service descriptions — without written permission from Prime Barbershop.
2.2 Intellectual Property
All content on this Site — including text, photographs, graphics, logos, and service descriptions — is the property of Prime Barbershop or its content partners and is protected by applicable intellectual property laws. Nothing on this Site grants you a license to use our content, brand name, or trademarks without prior written consent.
2.3 Third-Party Links
Our Site may contain links to third-party websites including our social media profiles (Instagram, Facebook, YouTube, Yelp) and booking platform (Booksy). These links are provided for convenience only. Prime Barbershop does not control these external sites and is not responsible for their content, privacy practices, or terms of service. Clicking external links is at your own discretion.
3. Appointment Booking Policy
This section outlines the rules for booking, canceling, and managing appointments at Prime Barbershop. Please read it before booking.
3.1 Booking Methods
Appointments at Prime Barbershop can be booked through the following channels:
- Online via Booksy: Available 24/7 at our Booksy profile page. Booksy manages scheduling, confirmations, and reminders on our behalf.
- By phone: During business hours. Phone bookings are confirmed verbally and via a follow-up text or email where contact information is provided.
Walk-in clients are welcome subject to barber availability. For specific barbers or peak time slots — particularly weekends — we strongly recommend booking in advance.
3.2 Confirmation
Your appointment is confirmed once you receive a booking confirmation via Booksy or by phone from our team. Please review your confirmation details — service, barber, date, and time — and contact us immediately if any information is incorrect.
3.3 Cancellations and Rescheduling
We understand that schedules change. We ask that you cancel or reschedule your appointment at least 24 hours in advance so we can offer that time slot to another client.
- Cancellations made 24 hours or more before the appointment: No charge. You may rebook at any time.
- Cancellations made less than 24 hours before the appointment: May be subject to a late cancellation notice at our discretion, particularly for repeat occurrences.
- To cancel or reschedule: Use the Booksy app or confirmation link, or contact us directly by phone during business hours.
3.4 No-Shows
A no-show is defined as failing to arrive for a confirmed appointment without prior notice. Repeated no-shows may result in a requirement to prepay or provide a deposit for future bookings, or in the suspension of online booking privileges at our discretion. We reserve the right to enforce this policy to ensure fairness to all clients and our barbers.
3.5 Late Arrivals
If you arrive more than 10 minutes late for your appointment, we may need to modify your service to fit the remaining time, or in some cases reschedule. We will always do our best to accommodate you, but we cannot guarantee the full service if significant time has been lost. Please plan to arrive a few minutes early, especially for first visits.
3.6 Service Satisfaction
Our barbers take pride in every service we perform. If you are dissatisfied with a service, please tell us before you leave or contact us within 24 hours of your appointment. We will make every reasonable effort to address your concern. Refunds are not offered for services already rendered, but we will always work to make it right.
4. Products and Purchases
The purchase of physical grooming products through our website is subject to these Terms as well as our Shipping and Return Policy, which is incorporated here by reference and available at https://www.primebarbershop.com/return-policy/.
4.1 Product Descriptions
We make every effort to ensure that product descriptions, images, and pricing on our Site are accurate. However, we reserve the right to correct errors and to change or update information at any time without prior notice. If a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel orders placed at that price and notify affected customers.
4.2 Payment
All product purchases are processed through a secure third-party payment provider. We do not store your payment card information on our servers. By placing an order, you represent that you are authorized to use the payment method provided.
4.3 Order Acceptance
Placing an order does not constitute a binding contract until we send an order confirmation. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, suspected fraud, or errors in product or pricing information.
5. Disclaimer of Warranties
Our website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, Prime Barbershop disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Prime Barbershop and its owners, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site, services, or products — even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising under these Terms shall not exceed the amount you paid to us for the service or product giving rise to the claim.
Nothing in these Terms limits our liability for personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable New York State or federal law.
7. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New York County, New York.
8. Changes to These Terms
We reserve the right to update or modify these Terms at any time. When we do, we will update the Effective Date at the top of this page. Your continued use of our Site or services after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
9. Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
10. Entire Agreement
These Terms, together with our Privacy Policy and Shipping & Return Policy, constitute the entire agreement between you and Prime Barbershop with respect to your use of our Site and services, and supersede all prior agreements and understandings.
11. Contact
For questions about these Terms and Conditions:
Website: https://www.primebarbershop.com/
Prime Barbershop Inc | 201 9th Ave, New York, NY 10011, United States
We aim to respond to all terms and conditions inquiries within 2 business days.